Privacy Policy

Introduction

At Technical Translation Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our technical translation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you engage our translation services, we may collect personally identifiable information, such as your name, email address, telephone number, company name, and payment information. This information is collected only when voluntarily submitted to us.

Document Content

Our services involve the translation of technical documents you provide to us. We process and store the content of these documents for the purpose of providing our translation services.

Website Usage Data

When you visit our website, we may collect data about your device and how you interact with our site. This may include your IP address, browser type, operating system, referring URLs, and actions taken on the site.

Use of Your Information

We may use the information we collect from you for the following purposes:

• To provide and maintain our technical translation services
• To process and complete transactions
• To send administrative information, such as updates, security alerts, and support messages
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you promotional communications, if you have opted in to receive them
• To protect our rights, privacy, safety or property
• To comply with legal obligations

Confidentiality and Security

We understand the sensitive nature of technical documents and implement appropriate security measures to protect your information. All documents are handled with strict confidentiality, and our translators sign confidentiality agreements.

We use industry-standard encryption, secure servers, and regular security assessments to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Disclosure of Your Information

We may share your information in the following situations:

• With service providers who perform services for us
• With professional translators who work on your documents
• To comply with legal obligations
• To protect our rights and safety or the rights and safety of others
• In connection with a business transaction, such as a merger or acquisition

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.